Prescription Delivery
We offer a fast and efficient delivery service from our pharmacy. This service is fully trackable and delivers your prescription right to your doorstep, alleviating any worries you may have about accessing your medication – be it prescription or over the counter. Delivery is usually within 1-2 working days.
In order to deliver any prescription medication, a valid prescription will be required.
Prior to each delivery, a pharmacist will contact you to advise on the safest way to take your medication and to answer any questions you may have.
We deliver to all addresses in The Republic of Ireland, to both home and work/office locations.
We cannot ship prescription medications outside of Ireland due to regulations.
Healthmail Service
You can now ask your GP to send your prescription via a special secure email to any of our pharmacies.
With the recent change in prescription laws as a result of the pandemic, your GP can now send a prescription via Healthmail- a safe and secure email portal exclusively for healthcare professionals who work with the HSE. This electronic prescription replaces the traditional paper prescription and the need for you to collect the prescription from the surgery.
When we receive a prescription via Healthmail, we will contact you to confirm everything is ready for collection or if you prefer it can be delivered. We offer free delivery nationwide on all orders over €40.
Why not save time and avoid any unnecessary visits to the GP surgery? Ask them to healthmail your prescription to us.
Each of our stores have a separate Healthmail address. Just ask your GP to email your prescription to any of our healthmail addresses listed for our stores.
Please notify the relevant branch beforehand, with your specific instructions, so that we will be expecting your prescription.
| Branch | Healthmail Address |
|---|---|
| Ballinlough | osullivans.ballinlough@healthmail.ie |
| Bishopstown | bishopstown.pharm@healthmail.ie |
| Douglas (near Centra) | osullivans.centra@healthmail.ie |
| Douglas (on main road) | osullivans.southdouglasrd@healthmail.ie |
| Elmwood | elmwood.douglas@healthmail.ie |
| SuperValu | osullivans.grangerd@healthmail.ie |
| Wilton | osullivans.wilton@healthmail.ie |
Terms & Conditions
General statement
O’Sullivans Pharmacy must have a valid prescription prior to dispatching your medicines.
It is not possible to deliver refrigerated medicines at this time.
O’Sullivans Pharmacy can receive prescriptions by post or via Healthmail from your Doctor/Hospital.
The medicine O’Sullivans Pharmacy dispense may not be the brand you are familiar with but we will discuss the medicines we are supplying to you when we telephone you prior to dispatching your order.
You should contact your O’Sullivans Pharmacy branch should any issues or queries with your medicines arise.
We aim to deliver your medicines within two working days but if for unforeseen circumstances arise such as one or more of your medicines being out of stock your delivery may be delayed. If the delay is likely to be more than a few days, we will contact you to inform you of the delay. If necessary, we will contact your Doctor to authorise an alternative medicine if supply is delayed for an extended period of time.
We will combine orders to one monthly delivery rather than have multiple deliveries per month.
The medicines will be placed in a sealed bag labelled with the patient’s name and address and this bag will be placed in an unmarked outer box for shipping.
We cannot accept a return of medication unless faulty, any medication returned to us will be disposed of in accordance with regulations.